Managing Business Complexity
How do we manage your company to achieve predictable sustainable,
profitable growth in an increasingly complex environment?
When the objective is growth, complexity is a common constraint; so
managing constraints reduces limits on growth
Growth requires that opportunities be turned into positive business
results. The modules in this series each focus on managing
opportunities. Based upon the work of the Cambridge-based Center for
Quality of Management (CQM), these four modules can be selected by
managers for real-time application to immediate situations:
Module 1 - Making Organizational Changes that Work (MOCW)
The first step is understanding the current situation. To do this we
need to understand what we are currently capable of succeeding at.
MOCW employs the Enterprise Model defines your capabilities
(processes) and the skill sets(functions) that support them.
Module 2 - Selecting he Right Opportunity (SRO)
step is identifying opportunities to pursue. For this step we
recommend SRO that employs the S.C.O.R.E. methodology.
Module 3 - Managing Decision Risks (MDR)
opportunities are complex to such a degree that the impact of
pursuing it (the cause and effect) remains hidden across an
organization. In MDR Causal Loop Diagrams (CLDs) reveal hidden
connections to you and help you avert bad decisions.
Module 4 - Leading Without Authority (LWA)
The next step is
planning and carrying out an implementation using the FOUR GEARS
process. Often you must gain buy-in from those over whom you have no
authority. LWA provides tips for managing this situation.
Mid-level to top managers
110 Arch Street, #27, Keene, NH 03431-2167 USA - (603)352-5289 - revised 2005.01.01 17:15
Copyright © 1993-2005 The Organizational Trainer and Thom Little Associates Ltd.